Cancellation Policy

Effective Date: 14/01/2025

At [Your Company Name], we strive to provide the best customer experience. However, if you need to cancel your order, please review the following guidelines on how we handle cancellations.

1. Order Cancellation by the Customer

• Time Frame for Cancellation: You may cancel your order within [X] hours/days after placing it, provided that your order has not been processed or shipped. Once the order has been processed or shipped, it cannot be canceled.

• How to Cancel an Order:

  • To cancel your order, please contact our customer support team at [Support Email] or [Customer Service Number] as soon as possible.
  • Include your order number, the reason for the cancellation, and any other relevant information in your cancellation request.
  • If the order has not yet been processed or shipped, we will cancel the order and issue a full refund.

• Late Cancellations: If your cancellation request is received after the order has already been processed or shipped, we may not be able to cancel the order. In this case, you may need to follow our Return Policy once the product arrives.